Customer Satisfaction Counselor
Calena Townsend joined Benefit Advisors in 2008 as a member of the Jacksonville office, bringing years of experience in customer service to the team.
She has a B.A. degree in History and has held a 2-15 Life, Health and Variable Annuities License since 2003.
Her core responsibilities include enrollments, terminations, billing questions & reconciliation requests, claims issues and employee & employer assistance.
A North Caroline native, Calena and her husband are happy to be settled in The Sunshine State. They have two grown boys.
Calena may be contacted by calling (904) 332-9084, ext 1231, or via e-mail .